Terms & Conditions

Effective Date: August 1, 2026

Welcome to Maiwand Towing. By accessing or using maiwandtowing.ca and our towing or roadside assistance services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

Services

Maiwand Towing provides towing and roadside assistance services, including but not limited to:

  • Emergency towing

  • Local and long-distance towing

  • Battery boost and jump starts

  • Flat tire changes

  • Vehicle lockout assistance

  • Fuel delivery

  • Accident recovery

All services are subject to availability, weather conditions, road accessibility, and operational limitations.

Service Requests

By requesting our services, you agree to:

  • Provide accurate contact and vehicle information.

  • Ensure you have the legal authority to request service for the vehicle.

  • Cooperate with our operators to ensure a safe and efficient service.

Failure to provide accurate information may result in delays or additional charges.

Pricing and Payment

Service fees are based on factors such as:

  • Distance traveled

  • Vehicle type

  • Service required

  • Time of day

  • Road or weather conditions

Payment is due upon completion of the service unless otherwise agreed in writing. Any additional charges will be explained before work begins whenever possible.

Cancellations

If a service request is cancelled after a tow truck has been dispatched, a cancellation or call-out fee may apply depending on the circumstances and distance traveled.

Customer Responsibilities

Customers are responsible for:

  • Removing personal belongings from the vehicle before transportation.

  • Informing our team of any known mechanical issues or special handling requirements.

  • Ensuring the vehicle is legally accessible for towing.

Maiwand Towing is not responsible for personal items left inside the vehicle.

Limitation of Liability

While we take every reasonable precaution to transport vehicles safely, Maiwand Towing shall not be liable for:

  • Existing damage to the vehicle

  • Mechanical failures unrelated to our services

  • Delays caused by traffic, weather, accidents, or circumstances beyond our control

  • Indirect or consequential damages arising from the use of our services

Our liability is limited to the extent permitted by applicable law.

Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Copy, reproduce, or distribute website content without written permission.

All content on this website, including text, graphics, logos, and images, is the property of Maiwand Towing unless otherwise stated.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

Maiwand Towing reserves the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon posting to this website.

Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the applicable laws of Canada. Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts of Ontario.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Maiwand Towing
Phone: 437-992-0851
Website: maiwandtowing.ca